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SAN DIEGO, CA- Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, today announced the launch of its Risk and Performance Optimization (RPO) solutions unit, intended to position Mitchell as a leader in advanced analytics serving the insurance claims industry. Leveraging deep analysis of claims data processed through Mitchell’s casualty and auto physical damage businesses, the RPO unit will help the company apply new analytics, data warehousing, and consulting resources to the complex claims management challenges facing its U.S. clients.
RPO’s mission is delivering analytics-based automation through Mitchell’s core software platforms that help claims operations resolve claims faster, mitigate fraud, waste and abuse and maximize policy holder’s claim experience.
Mitchell CEO Alex Sun states that, “Applying advanced analytics methodologies to claims data has the promise to drive tremendous improvements and insights into the claims handling process and trends overall. RPO will help Mitchell’s clients deploy tools that analyze our data streams to improve and ensure fair and effective claim resolution.”
Mitchell has hired Keith Peterson to lead the new RPO unit. Peterson, a 20-year veteran of the predictive analytics industry, has been with Mitchell for one year and was previously SVP of Global Data Product Development with Experian and Chief Operating Officer of Claritas, now part of the Nielsen Company. “Claims leaders need access to more insight to identify where they can improve operating performance and better automation to assist adjusters in resolving claims faster and fairly,” said Peterson. He holds a doctorate from Vanderbilt University and is a published expert in data-driven optimization and segmentation methodologies.
The Risk and Performance Optimization Unit is based at Mitchell’s San Diego Headquarters office and draws on Mitchell’s wealth of industry, workflow automation and data management expertise.
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.
As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit www.mitchell.com.
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